Responsible Gambling at Sherluck Casino

At Sherluck we are committed to safer gambling and to keeping play controlled and responsible. We prioritise player safety and strive to provide clear tools and support so customers can enjoy gaming within their limits. If you ever feel your play is getting out of hand, we encourage you to use the controls below or contact our team for assistance.

Player protection principles

We follow a simple set of principles: protect vulnerable players, prevent underage play, and ensure customers can control their activity. We will ask for verification where necessary to confirm age and identity, and we treat all requests for support and account restrictions promptly and confidentially.

Activity-control tools

We provide a range of self-help tools designed to give you control over your account. These include deposit limits, loss limits, session time limits, cooling-off periods and full self-exclusion. You can set and change most limits in your account area or request changes via support. Lowering limits takes effect immediately; increases may be subject to a cooling-off period.

Deposit limits

You can set daily, weekly and monthly deposit limits to manage how much you add to your account. Limits are flexible and can be reduced at any time. If you wish to increase a limit, we may apply a delay before the new limit becomes active to help prevent impulsive changes.

Loss limits

Loss limits let you cap how much you can lose over a chosen period. These limits offer a clear way to control overall spending on the site. If you reach your loss limit, further play will be restricted until the limit resets or is adjusted in line with our safety procedures.

Time limits and account breaks

Session time reminders and enforced breaks help you avoid lengthy or continuous play. You can schedule short breaks or longer cooling-off periods, and these will restrict access to your account for the selected time. Regular breaks are a practical way to keep your play in check.

Self-exclusion

If you need to stop gambling for a while or permanently, you can self-exclude. Self-exclusion options range from temporary exclusions to permanent account closure. To arrange self-exclusion, contact our support team at [email protected] and we will assist with the process and remove marketing contact, where requested.

Signs of problematic behaviour

Watch for warning signs such as spending beyond your means, chasing losses, borrowing to gamble, hiding activity from others, or neglecting work and family. If you notice any of these behaviours in yourself or someone you care for, please act early and use the available tools.

Tips for maintaining control

Set clear budgets and stick to them, use deposit and loss limits, take regular breaks, avoid gambling when stressed or under the influence, and do not use money needed for bills or essentials. Share your decisions with a friend or family member for extra support.

Professional help and support organisations

For confidential help in Great Britain, contact GamCare or GambleAware. The National Gambling Helpline is available on 0808 8020 133. You can also consider registering with national self-exclusion services such as GamStop. These organisations provide free, professional support and further guidance that complements our in-house tools.